Our website address is: https://rasorajsweets.com
The personal information so collected is used to market, study, analysis, process and improve the services offered by us and our subsidiaries/associates and also to contact you with updates to the web site or for other marketing and internal business analytical / review purposes.
What information does Rasoraj’s capture about visitors to its website?
The Rasoraj Sweets’ web server uses an extended log file format which captures: date and time of visit, referring address (location from which a visitor comes to Rasoraj Sweets), type of Internet browser, and visitor’s IP address (Each computer that connects to the Internet is assigned a unique number, an IP address, for identification purposes). The log file does not capture a visitor’s email address.
Does Rasoraj ask for personal information?
No, Rasoraj Sweets do not mandatorily ask for your personal information. There are pages by which a user can contact Rasoraj and buy products but sharing personal information is entirely on the discretion of the user and thus at the sole risk of the user/customer.
We may encourage you to register your details with personal information for login account purposes only as Rasoraj’s does not ask for or store any financial information of any party and sharing of personal information during the registration process is to contact you for updates, new products range and offerings which are a choice of the customer.
How does Rasoraj Sweets use personal information?
The information collected through this site helps us identify the type of web site content our customers value most. We use this information to market and improve the web site and our services. We also use this information to send you emailers/notifications for various purposes including but not limited to information on new products, best sellers, order processing and to contact you by other means for marketing and other purposes. Our policy is to not give, sell or otherwise distribute the information collected through this site to third parties outside of Rasoraj and its subsidiaries/associates (unless required by law).
How is information protection made at the merchant’s website?
By availing of the goods and services from our website, you understand that there is some risk involve during transmitting to other vendors/bank websites for making the necessary payment and all risk attached thereon to the transaction is understood and acknowledged by you. Further, since each third party vis-à-vis banks, vendor website, have their own privacy statements that can be viewed by clicking on the corresponding links within each of the respective website.
Online merchants, payment gateways and others who participate in our services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites and breach of any ‘sensitive’ information causing any loss, damage to you (direct or indirect) is solely at your risk and Rasoraj’s shall not be party to such fraudulent practices of any third party vendor.
We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with any third parties.
How long the collected information is retained?
Rasoraj keeps your information for as long as your account is active or as needed. However, we may keep certain information even after you close your account if it is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce this agreement.
How do I contact Rasoraj Sweets?
Our corporate postal address is Rasoraj Sweets,
D-767, Opposite Market No. 2, Bipin Chandra Pal Marg, Block D, C.R. Park, New Delhi 110019. We can be reached via email at firstname.lastname@example.org or by 01147533145 telephones at numbers found on the Customer Support page. Our best endeavour shall be to support you and resolve all issues in best of manner.
Additional resources on information privacy
Rasoraj Sweets’ and provide website features and other products and services to you when you visit or shop at www.rasorajsweets.com, to use our products or services. Rasoraj Sweets’ provides the services subject to the following terms and conditions.
By using Products or Services through www.rasorajsweets.com, you willfully out of free will unconditionally agree to these below conditions.
When you use any of Rasoraj’s service or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail/text message. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included in or made available through any of the availed service, such as text, graphics, logos, button icons, images, audio clips and data compilations is the property of Rasoraj’s or its content suppliers and shall be protected and governed by laws of the land in India. All unwarranted copies of content are strictly prohibited and illegal.
In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any service are trademarks or service mark of Rasoraj but you by availing of the services does not get any right for copying or using the same.
YOUR LOGIN ACCOUNT:
If you register yourself with the portal, you are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer. You agree to accept responsibility of authenticity of the information and for all activities that occur under your account or password. However, Rasoraj Sweets’ reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion with no damage or demure payable to you.
RISK OF LOSS:
All items purchased through electronic mode through this website are taken care of by Rasoraj Sweets. This means that the risk of loss and title for such items is upon Rasoraj Sweet.
*Please check your order purchase upon delivery before accepting.*
RETURNS, REFUNDS AND TITLE:
Rasoraj Sweets does not take title to returned items. Any case of refund or cancellation is at the sole discretion of Rasoraj sweets.
In case of refund, the amount paid will be refunded to the customer through the original payment method.
In case of cash on delivery, the customer can either visit the shop for a refund or get the item replaced.
Once order process for dispatch, the cancellation will not be allowed.
1. All orders placed before 11:00 am and after 9:00 pm shall be processed for dispatch within 24 hours only and delivered to you as per given timelines.
2. Orders booked during any festival month might be a delay in dispatch/delivery in comparison to its normal delivery timelines due to several reasons like shortage of stock, overloaded shipments for delivery.
3. Applicable shipping charge per order is Rs. 25/-. Free shipping on orders above Rs. 200/-
4. Shipping Details while booking should be correct and any delay in delivery due to wrong details will be the sole responsibility of customer only.
7. All the charges mentioned on the website are MRP inclusive of GST, under the composite scheme.
SAME DAY DELIVERY POLICY:
1. Same day delivery upto 9:00 pm only (subject to availability of product)
2. Applicable for selected regions (110019, 110048, 110065) of Delhi only.
1. All product and shipping related concerns will be entertained within 24 hours of delivery only.
2. Pictures of concerned are a must.
3. All email should be marked to email@example.com
CASH ON DELIVERY:
1. CoD is available in all the areas that fall under the above-mentioned zip codes.
Delivery for areas under zip code 110019, 110048 and 110065 – within 60-90 minutes time only
We at Rasoraj Sweets are committed to manufacture & Supply a variety of Sweets, Namkeens, Milk & Milk Products to the complete satisfaction of our customers with regards to quality & food safety.
We shall strive to provide world class quality products by
We are committed to continually improve all our activities to enhance customer satisfaction, organizational performance and market leadership.
We shall comply with statutory, regulatory requirements and all our actions would be planned and executed to fulfil this policy consistently through the dedicated involvement of all employees.
Rasoraj Sweets has been the proud recipient of HT City ” Eating Out Guide Award” for “Best Mithai”, for years 2009, 2010 and 2011.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY:
RASORAJ SWEETS’ SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE SERVICES ARE PROVIDED BY RASORAJ’S ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. RASORAJ SWEETS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF RASORAJ SWEETS SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH RASORAJ’S SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF RASORAJ’S SERVICES IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, RASORAJ’S DISCLAIMERS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. RASORAJ’S DOES NOT WARRANT THAT THE RASORAJ’S SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE RASORAJ’S SERVICES, RASORAJ SWEETS’ SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM RASORAJ SWEET ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. RASORAJ’S WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY RASORAJ SWEETS’ SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY RASORAJ’S SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
Any dispute or claim relating in any way to your use of any RASORAJ SWEETS’ Products / Service, or to any products or services sold or distributed by RASORAJ SWEETS’ or through www.rasorajsweets.com will be subject to the exclusive jurisdiction of the court of Delhi.
We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.
All product and shipping related concerns will be entertained within 24 hours of delivery only.
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